This permanent Business Analyst position (Ref: VAC00464) at SITA’s Observatory, Cape Town office offers a competitive salary range of R478,420 – R717,630. Reporting to the Senior Business Analyst, the role focuses on improving government systems interoperability through business process analysis, requirements documentation, and technology solution implementation. Key responsibilities include consulting with government departments, developing business specifications, conducting feasibility studies, and applying enterprise architecture frameworks like TOGAF. The ideal candidate should possess a 3-year IT-related diploma/degree and 3-5 years’ experience in business analysis, process engineering, and solution architecture. Technical competencies required include SDLC methodologies, business intelligence, and knowledge of ICT governance standards. Applications must be submitted via the e-Government Portal before the closing date of 04 June 2025. SITA promotes Employment Equity in its recruitment process.
REFERENCE NR : VAC00464
JOB TITLE : Business Analyst
JOB LEVEL : C5
SALARY : R 478 420 – R 717 630
REPORT TO : Senior Business Analyst
DIVISION : Service Management
DEPT : Prov WC: Provincial Management
LOCATION : Cape Town – OBSERVATORY
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
To help the business implement technology solutions in a cost-effective way by determining the requirements of a
project or program, and communicating them clearly to stakeholders, facilitators and partners. (review, assessment,
and development of business processes.
Key Responsibility Areas
• Consults with clients (Govt Departments) management and personnel to identify, define and document business
needs and objectives, current operational procedures, problems, input and output requirements, and levels of
systems access. to improve interoperability of government systems and quality of services and deliverables.
• Identifies opportunities for improving business processes through information systems and/or non-system driver
changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Deliver services according to project plans and architectural and governance mechanisms to ensure overall
compliance and improved service delivery.
• Create business requirements analysis and design work packages for integrated software components, taking
into consideration SITA’s software development stack and doing this in accordance with ICT standards and the
enterprise architecture for Government.
• Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for
Government.
• Develop Target Business Solution Specification in accordance with ICT standards and the enterprise architecture
for Government.
• Identify & define client business case, client business requirements/specifications, conceptual system
requirements, testing, training, and implementation.
• Solicitation of client requirements through interview, workshops, and existing systems documentation, and
processes
• Utilise industry standards, analysis techniques to uncover client requirements (KPI)
• Analyse and document the client business processes using appropriate techniques
• Communicate Project Deliverables to Stakeholders
• Recommend change proposals on client projects
• Conduct risk & impact analysis, and advice clients
Qualifications and Experience
Minimum: 3-Year National Diploma / Degree in Computer Science, Information Systems or related IT field / NQF
level 6.
Experience: 3-5 years’ experience in business and systems analysis, business process management and business
process engineering/reengineering. Including: experience in business modelling. experience in business
architecture. experience in business specification development (URS, BRS, FDS) experience in solution architecture.
experience in conducting research and feasibility study. experience in applying best practice.
Technical Competencies Description
Knowledge of: Corporate and ICT Governance. System Development Life Cycle (SDLC) Tools and Methodologies.
Solution Design. Development, Implementation and Integration Methodologies, including Testing Packaging and
Release. IT Quality Management. knowledge of business operations and systems requirements processes. knowledge
of IIBA principles and practices. Business Process Management. IT Security and ICT Standards. Legislative
environment and IT Legislation. COTS (Commercial of the Shelf) Products. OSS (Open Source Software) Products.
Project Management. Application Maintenance and Support. Hosting and Converged Communication. Enterprise
architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS) . Enterprise Architecture
Domains.
Technical competencies: Business Analysis; and Business Intelligence & Analytics.
Interpersonal/behavioural competencies: Attention to Detail; Analytical & Critical thinking; Disciplined;
Resilience; Stress Management; Effective Communication; Adaptability; Problem Solving and Teamwork
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process
1. Register using your ID and personal information
2. Use received one-time pin to complete the registration
3. Log in using your username and password
4. Click on “Employment & Labour
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact [email protected] OR 080 1414 882
CV`s sent to the above email addresses will not be considered.
Closing Date: 04 June 2025
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan.
Correspondence will be limited to short-listed candidates only. Preference will be given to members of designated
groups.
• If you do not hear from us within two months of the closing date, please regard your application as
unsuccessful.
• Applications received after the closing date will not be considered. Please clearly indicate the reference
number of the position you are applying for.
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications
Authority (SAQA).
• Only candidates who meet the requirements should apply.
• SITA reserves a right not to make an appointment.
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract,
verification of the applicants documents (Qualifications), and reference checking.
• Correspondence will be entered to with shortlisted candidates only.
• CV`s from Recruitment Agencies will not be considered.
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