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Client Services Officer Vacancy at Mdantsane Labour Centre (Ref: HR4/4/1/36)

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Client Services Officer Opportunity at Mdantsane Labour Centre

Are you a skilled professional with a passion for client services and employment development? The Department of Employment and Labour is seeking a qualified and experienced individual to fill the role of Client Services Officer at the Mdantsane Labour Centre. This is a fantastic opportunity to contribute to a vital public service while advancing your career.

Position Details

  • Reference Number: HR4/4/1/36
  • Salary: R397 116 per annum
  • Centre: Labour Centre: Mdantsane, Eastern Cape
  • Closing Date: 23 June 2025 at 16:00 (for walk-in applications) and 00:00 (for online applications)

Requirements

To be considered for this position, candidates must meet the following criteria:

  • Qualifications: A three-year relevant qualification at NQF Level 6 in Social Science (e.g., Psychology, Industrial Psychology), Public Administration, Business Management, or Public Management.
  • Experience: Two (2) years of functional experience in a client-oriented environment.
  • Licence: A valid driver’s licence is required.
  • Knowledge: A thorough understanding of the Employment Service Act, Unemployment Insurance Act, Public Service Act, Immigration Act, Skills Development Act, Social Plan Guidelines, Human Resources Management, Public Financial Management Act (PFMA), and relevant ILO conventions.
  • Skills: Excellent planning and organizing, communication, computer literacy, analytical, presentation, interpersonal, report writing, networking, negotiation, and marketing skills.

Key Responsibilities

The successful candidate will be responsible for a range of duties, including:

  • Marketing Public Employment Services (PES) to stakeholders to acquire opportunities and conducting the recruitment, selection, referral, and placement of registered work seekers.
  • Processing requests for International Cross-Border Labour Migration and advising on the availability of skills.
  • Processing applications for the registration of Public Employment Agencies (PEA) and Temporary Employment Schemes (TES).
  • Supervising the provision of registration and referral services for work seekers.
  • Monitoring the implementation of employment schemes, Labour Activation Programmes (LAP) projects, and Temporary Relief Schemes.
  • Supervising the administration of employer services at the labour centre.

Enquiries

For any questions related to this position, please contact:
Mr LB Mduduma
Telephone: (043) 285 0400

How to Apply

Applications must be submitted in one of the following ways:

  • Postal: The Deputy Director: Labour Centre Operations, Private Bag X19, Mdantsane, 5219.
  • Hand Delivery: Department of Employment and Labour, Mazaule Street, N.U.1, Mdantsane.
  • Email: [email protected]

Critical Application Notes:

  • You must use the new Z83 application form (obtainable from www.gov.za/documents). Applications on the old Z83 will not be considered.
  • For online applications, your email must have the correct job title and reference number (HR4/4/1/36) in the subject line.
  • Attach the completed Z83 form and your comprehensive CV as one PDF document only. JPEGs or separate attachments will disqualify your application.
  • Ensure all sections of the Z83 form are fully completed, initialled, and signed.
  • Failure to submit the requested documents or submitting after the closing date will result in your application not being considered.
  • Only shortlisted candidates will be required to submit certified copies of qualifications and other documents.
  • Non-RSA citizens must submit a SAQA evaluation report for foreign qualifications (if shortlisted).

Important Information for Applicants

By applying, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA). Correspondence will be limited to shortlisted candidates only. If you have not been contacted within eight (8) weeks after the closing date, please consider your application unsuccessful.

The Department is an equal opportunity, affirmative action employer. Its Employment Equity Plan will inform the employment decision. The Department reserves the right not to make an appointment.

Don’t miss this chance to join a dynamic team! Ensure your application is complete and submitted before the deadline on 23 June 2025.

Click Here to View Details

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